In total quality management, which of the following is a prevention cost?

Answer and explanation

Correct answer: A. The cost of training operators in quality techniques

  1. Step 1: Prevention costs are incurred to stop defects occurring.
  2. Step 2: Training in quality techniques prevents defects.
  3. Step 3: Inspection is appraisal; scrapping and warranty repairs are internal and external failure costs.
Answer
The cost of training operators in quality techniques.
Why not the others: Inspection is an appraisal cost, since it detects defects after they happen. This is an external failure cost, as the defect reaches the customer. This is an internal failure cost.

Practise more Alternative cost accounting principles.

Free questions with an explanation for every one, and full timed ACCA Applied Knowledge (BT, MA, FA) mock tests.