Which is an ethical issue raised by an organisation using artificial intelligence to make decisions affecting customers?
Answer and explanation
Correct answer: A. Decisions may be difficult to explain or challenge
- Step 1: Automated systems can be opaque.
- Step 2: Customers and the organisation must be able to understand and challenge decisions.
Answer
Decisions may be difficult to explain or challenge.
Why not the others: AI can be used appropriately with safeguards. Software output is not automatically lawful or fair. Privacy considerations apply to AI as to any processing of personal data.
Practise more Data ethics and the impact of technology.
Free questions with an explanation for every one, and full timed ICAEW ACA Certificate Level mock tests.