A patient's sister rings the practice asking about the results of her adult brother's blood tests. He has capacity and has not given permission. What is the best reply?
Answer and explanation
Correct answer: C. Explain that you cannot share information without his consent, but listen to her
- Step 1: Capacitous adults control disclosure of their information.
- Step 2: Doctors can receive information from relatives without confirming or disclosing patient details.
Answer
Explain that you cannot share information without his consent, but listen to her.
Why not the others: End the call without further comment or listening to what she has to say: Refusing to listen may miss important information. Share the results with her since she is a close family member who is worried: Family status does not entitle access. Share the results only with her husband: Another relative has no entitlement.
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