Arrange the sentences into a logical sequence:\n[1] As a result, citizen satisfaction ratings dropped sharply across several municipal services.\n[2] The local government unit launched an urgent internal review of front-line operations.\n[3] During the second quarter, staffing shortages caused processing delays for business permits.\n[4] Based on the review findings, additional customer-assistance desks were permanently deployed.
Answer and explanation
Correct answer: D. 3 - 1 - 2 - 4
- Step 1: Cause: staffing shortages caused delays (3). Step 2. Effect: citizen satisfaction dropped (1). Step 3. Consequence: government launched internal review (2). Step 4. Solution: deployed additional desks (4). Answer: 3 - 1 - 2 - 4. Why not the others: The review (2) responds to citizen discontent (1), not precedes it.
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