In a hospital safety culture based on Just Culture principles, how is an unintentional human error managed when a nurse inadvertently miscalculates an infusion rate?
Answer and explanation
Correct answer: D. System analysis, console the worker, and review workflow barriers
Answer: System analysis, console the worker, and review workflow barriers.
Why not the others: Just Culture distinguishes human error (console, system redesign), at-risk behavior (coach), and reckless behavior (sanction). Punitive responses to honest slips discourage error reporting and drive mistakes underground.
Why not the others: Just Culture distinguishes human error (console, system redesign), at-risk behavior (coach), and reckless behavior (sanction). Punitive responses to honest slips discourage error reporting and drive mistakes underground.
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