In professional correspondence, which sentence demonstrates the most appropriate tone when following up on an unpaid invoice?
Answer and explanation
Correct answer: C. We would like to remind you that invoice number 402 remains outstanding
- Step 1: 'We would like to remind you that invoice number 402 remains outstanding' is courteous, objective, and professional. Answer: We would like to remind you that invoice number 402 remains outstanding. Why not the others: The second is blunt and confrontational, the third is prematurely threatening, and the fourth is sarcastic.
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