Which closing is appropriate for a letter beginning 'Dear Ms Chan'?

Answer and explanation

Correct answer: D. Yours sincerely

When the recipient is named, 'Yours sincerely' is used.
Answer: Yours sincerely.
Why not the others: Yours faithfully: it is used with 'Dear Sir or Madam'. Yours truly Ms Chan: it is not the standard form. Cheers: it is too informal.

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Which closing is… | Civil Service Recruitment: CRE and Basic Law Test (Hong Kong)