What is the main idea of the text about office etiquette?

Good communication at work does not only depend on what you say, but also on how you say it. Many misunderstandings come from emails that sound too direct. Experts recommend reading a message aloud before sending it and adding a short greeting. Although this seems like a small detail, it can improve relationships among colleagues.

Answer and explanation

Correct answer: C. Tone matters as much as content at work

The text says that how you say something matters, not only what you say.
Respuesta: Tone matters as much as content at work.
Por qué no las otras: It recommends greetings and reading aloud, and it does not suggest avoiding email.

Practise more Reading and communication.

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