According to the passage, what happens when a platform tightens its filter?

Social media platforms are often accused of either removing too much or too little. The truth is that any system handling billions of posts will make mistakes in both directions, and reducing one type of mistake usually increases the other. A strict filter catches more abusive posts but also removes legitimate jokes and news reports; a lenient one does the reverse. It follows that complaints about individual decisions, however justified, say little about the quality of the system as a whole. What can be demanded is a fair process: clear rules, a chance to appeal, and published figures on errors. These do not remove mistakes, but they let users and regulators see where the balance has been struck and argue for a different one.

Answer and explanation

Correct answer: C. More abusive posts are caught but more legitimate posts are removed

  1. Step 1: The passage says a strict filter catches more abusive posts but also removes legitimate jokes and news reports.
  2. Step 2: The only choice consistent with this is "More abusive posts are caught but more legitimate posts are removed".
Answer
More abusive posts are caught but more legitimate posts are removed.
Why not the others: Describing a pure improvement or no trade-off is what the author denies, and users' behaviour is not discussed.

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