In Herzberg's two-factor theory, which of the following is a hygiene factor?
Answer and explanation
Correct answer: A. Salary and working conditions
- Step 1: Hygiene factors prevent dissatisfaction but do not by themselves motivate.
- Step 2: Salary, working conditions, company policy and job security are hygiene factors.
- Step 3: Achievement, recognition and responsibility are motivators.
Answer
Salary and working conditions.
Why not the others: Achievement and recognition: These are motivators. Responsibility and the work itself: These are motivators. Opportunity for advancement: This is a motivator.
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