Which conflict-handling style in the Thomas-Kilmann model aims to satisfy both parties fully through problem solving?
Answer and explanation
Correct answer: A. Collaborating
- Step 1: The model has five styles: competing, collaborating, compromising, avoiding and accommodating.
- Step 2: Collaborating seeks a solution that fully meets the concerns of both parties.
Answer
Collaborating.
Why not the others: Competing: Competing pursues one's own interests at the expense of others. Avoiding: Avoiding sidesteps the conflict. Accommodating: Accommodating gives way to the other side's interests.
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