What advice does he give?
Most people believe they are good listeners, yet studies suggest we remember only half of what we hear immediately after a conversation. Communication coach Daniel Okoye says the main obstacle is not noise but our habit of preparing a reply while the other person is still speaking. 'You can't listen and rehearse at the same time,' he says. His advice includes allowing a short pause before answering and repeating the speaker's key point back to them. These simple techniques, he claims, make people feel respected and also reduce misunderstandings at work.
Answer and explanation
Correct answer: C. Pause briefly and repeat the main point back
- Step 1: Find the part of the text that deals with this. Step 2. Look at his advice in the fourth sentence. Answer: Pause briefly and repeat the main point back. Why not the others: Only the pause and repetition are mentioned.
Practise more Reading comprehension.
Free questions with an explanation for every one, and full timed Cambridge English B2 First and C1 Advanced mock tests.