According to Colin Reid, what do people want from town centres?

Town centres across the country are changing. Where department stores once stood, there are now gyms, health centres and cafes. Retail analyst Colin Reid says this is not simply a story of decline. 'People still want to go into town, but they want an experience, not just a shop,' he says. Some councils are encouraging the change by turning empty shops into housing or community spaces. However, Reid warns that the shift will be painful for towns that depend on a single large retailer. 'When an anchor store leaves, the surrounding businesses can lose half their customers overnight,' he says.

Answer and explanation

Correct answer: B. An experience rather than only shopping

  1. Step 1: Find the part of the text that deals with this. Step 2. Look at his first quotation. Answer: An experience rather than only shopping. Why not the others: He says experience, not just a shop.

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