Town centres across the country are changing. Where department stores once stood, there are now gyms, health centres and cafes. Retail analyst Colin Reid says this is not simply a story of decline. 'People still want to go into town, but they want an experience, not just a shop,' he says. Some councils are encouraging the change by turning empty shops into housing or community spaces. However, Reid warns that the shift will be painful for towns that depend on a single large retailer. 'When an anchor store leaves, the surrounding businesses can lose half their customers overnight,' he says.

Answer and explanation

Correct answer: B. Towns reliant on one store may suffer

  1. Step 1: Find the part of the text that deals with this. Step 2. His last warning is about an anchor store. Answer: Towns reliant on one store may suffer. Why not the others: Losing it can halve nearby trade.

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