What is the writer's attitude to the residents' complaints?

When the council opened a protected cycle lane along the river, few expected it to change commuting habits. A year later, counts show the number of cyclists has risen by 60 percent. Local shop owners, who feared that fewer cars would mean fewer customers, now report steady sales. Engineer Paul Arden believes the key was safety. 'Most people don't mind pedalling,' he says. 'What they mind is sharing a road with lorries.' The council now plans to extend the lane, though some residents have complained that the construction caused months of disruption. Arden accepts the criticism but says the long-term gain outweighs it.

Answer and explanation

Correct answer: A. They are noted but seen as less important

  1. Step 1: Find the part of the text that deals with this. Step 2. The last sentence reports Arden's response. Answer: They are noted but seen as less important. Why not the others: Arden accepts the criticism but thinks the benefits are greater.

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