Complete the email sentence:

"We apologize for the oversight and assure you that steps have been taken to _____ similar delays in the future."

Answer and explanation

Correct answer: D. prevent

- "Prolong" means to extend in time.
- "Intensify" means to make more acute or severe.
- "Neglect" means to ignore or disregard.
- "Prevent" means to keep something undesirable from happening or arising.
  1. Step 1: Analyze the context of the apology email. The sender is apologizing for a delay and reassuring the client that remedial action has been implemented.
  2. Step 2: Examine the semantic meaning of the verb choices :
  3. Step 3: In professional problem resolution, remedial measures are taken to prevent recurring errors or delays in the future.
Answer
prevent.

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