CPNS Indonesia · Tes Karakteristik Pribadi (TKP)

Integritas dan Pelayanan Publik

18 practice questions, each with the answer and an explanation.

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Random questions from this topic, one at a time. You see the answer and the explanation straight after each one.

All 18 questions

  1. While reviewing a public procurement tender, a supplier approaches you privately and offers an overseas conference package in exchange for technical specification adjustments. What is the most princip…
  2. A citizen visits the public service window fifteen minutes before closing time requesting urgent verification of an inheritance document required for hospital admissions. Your supervisor has already d…
  3. Your department is transitioning from manual paper archiving to an electronic document management system (SPBE). Several senior colleagues express apprehension and continue utilizing paper ledgers. Ho…
  4. During an emergency flood evacuation, you discover that emergency relief logistics are being prioritized for neighborhood acquaintances of a local official rather than the established vulnerability re…
  5. A member of the public posts an unverified viral video alleging that your licensing desk routinely demands illegal facilitation fees. What is the most effective administrative response?
  6. You identify a calculation error in a draft budget allocation that has already received preliminary endorsement from your direct supervisor. What course of action should you take?
  7. A citizen from a remote rural district arrives at your counter struggling to comprehend administrative jargon in an official application form. How do you handle the situation?
  8. You are assigned to an inter-agency task force comprising personnel from diverse cultural backgrounds with differing working styles. How do you ensure high collaborative productivity?
  9. While conducting field inspections of industrial emissions, the factory manager offers your inspection team an extravagant catered luncheon at a private resort. What should the team do?
  10. A close personal friend asks you to check confidential tax records of a business competitor using your internal administrative database access. What is your response?
  11. Your division receives a critical public policy brief with an urgent deadline of forty-eight hours, but two key team members are absent due to illness. What should the team leader do?
  12. A community representative offers to organize volunteer neighborhood cleanups if your agency expedites building permits for commercial shopping complexes. What is your ethical stance?
  13. When faced with repetitive administrative data entry tasks, how can an analyst demonstrate continuous professional innovation?
  14. An applicant attempts to insert a cash envelope into their submission folder at your processing counter. What immediate action should you take?
  15. A junior colleague under your supervision makes an honest clerical error that results in a delayed document delivery to a client agency. How should you address this?
  16. You observe a colleague consistently arriving an hour late and leaving early while recording full operational hours on attendance sheets. What is the most appropriate action?
  17. During an emergency municipal infrastructure repair, severe rain threatens completion before Monday morning rush hour. What should the engineering team do?
  18. What is the ultimate purpose of the Core Values of ASN 'BerAKHLAK' (Berorientasi Pelayanan, Akuntabel, Kompeten, Harmonis, Loyal, Adaptif, Kolaboratif)?

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